Shipping Policy

Thank you for choosing our online crystal shop for your crystal needs. We understand that shipping charges can be a concern for our customers, and we apologize in advance for any inconvenience this may cause. Please note that our free shipping offer for orders over a certain amount applies to most items in our store. However, due to the weight and size of some of our larger items, exclusions may apply, and these items are clearly marked on our website and in our product descriptions.

The weight of crystals can vary greatly, and unfortunately, this means that shipping costs can sometimes be higher than we would like. We strive to keep our prices as competitive as possible, while still providing excellent service and high-quality products. Our shipping rates are calculated based on the weight of your order and the shipping destination. We use reliable shipping carriers to ensure that your order arrives in a timely and secure manner.

If your order includes one or more of the excluded large items, you will still be charged for shipping. The exact shipping cost will depend on the weight and destination of your order, and will be calculated at checkout. We apologize for any inconvenience this may cause, but we hope you understand that shipping large and heavy items can be quite expensive.

We are constantly exploring ways to reduce shipping costs, such as negotiating better rates with our carriers and optimizing our packaging to reduce weight and volume. We want you to be completely satisfied with your purchase, so if you have any questions or concerns about our shipping policy or the exclusions that apply to our free shipping offer, please don't hesitate to contact us. We are always happy to help.

We appreciate your understanding and support. We thank you for your business and hope that you enjoy your crystals!